Trusty Tails respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you opt in to receive SMS communications from us under the 10DLC (A2P messaging) guidelines.

1. Information We Collect

When you opt in to receive SMS messages from Trusty Tails, we may collect the following information:

• Your mobile phone number
• Name (if provided)
• Any messages you send to us

2. How We Use Your Information

We use your phone number and any provided details to:

• Send updates, promotions, and important service notifications
• Respond to your inquiries and customer service requests
• Improve our services and customer experience

3. SMS Consent & Opt-Out

By providing your mobile number, you consent to receive SMS messages from Trusty Tails. Message frequency may vary. Standard message and data rates may apply.

You can opt out of SMS communications at any time by replying “STOP” to any message. After opting out, you will no longer receive text messages from us unless you re-subscribe.

4. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission is 100% secure.

5. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your data:

• With service providers who assist in delivering SMS communications
• If required by law or to protect our legal rights

6. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Trusty Tails
📍 712 Jefferson St, Hoboken, NJ
📧 [email protected]
📞 201-446-1559