Technology We Use

Our secure website provides one location for everything you need.

Trusty Tails line

Because we are dedicated to providing the best customer service, we incorporate technology to help. As a client, you can login to our secure website to:

  • Request service, request cancellations, or update existing service requests
  • Receive automatic email confirmations
  • Review your schedule page for status of any visit
  • Update all information in your client profile
  • Maintain and update a pet profile for each pet, along with pictures
  • Receive pet care journals, which include a rundown of visits, including GPS time-stamped notes and photos from your sitter
  • Directly communicate with your sitter through our internal messaging system
  • Update credit card information
  • Review and pay invoices

In addition, our team can access client and pet profiles via mobile device and communicate directly with clients via pet notes, journals, and messages.

Getting Started is Simple

  1. Create your account online and tell us about your pet.
  2. Schedule your Meet & Greet and walks or visits online.
  3. We will assign a walker and see you both soon!