How to Choose a Pet Sitter

You have just decided to hire a pet sitter. You might be thinking “What next?” Here at Trusty Tails, we encourage you to do your research before you hire a pet sitter. We have compiled a list of some questions and important things to factor in as you’re considering who might be the best sitter to carry the responsibility of caring for your pets while you’re away.

1. Does the company have employees or independent contractors or is the person a hobby sitter?

An independent contract may be a less expensive option however, use caution. A professional pet sitting company that is licensed, bonded and insured with employees, provides more security for you, your home and most importantly, your pet. The company owner should be easily accessible by phone and email. They should also have a company website and be searchable on the internet.

2. Does the pet sitting company have back-up plans in the event of an emergency.

In fact, they will have a back-up plan for the back-up plan. They will leave no stone unturned. They will discuss with you, in detail, exactly how they handle emergencies. Be prepared to ask many questions during your consultation. Who will come visit your pet if something happens to them? What do they do during a blizzard? Will they still visit your pet? I know several companies in town that just canceled their visits due to weather.

3. Is there a contract or binding agreement involved?

You should always have something in writing that outlines what services will be provided and when as well as the costs associated.. This allows both you and your pet sitter to be on the same page with what is required by you and your pet as well as what they guarantee to provide.

4. Is there a free consultation?

Any reputable pet sitter will be eager to help you find the best fit for your pets. They will come out, meet your pets and eagerly answer all of your questions.

5. What is the company’s process for background checks and screening?

Do you really want this person in your home and with your pet? Who are they really giving your keys to? All employees of any professional company are screened and given a background check. This is especially important when you trusting someone with access to your home and your loving pets. When staff are background checked, there is an added layer of safety and security.

6. How long has the company been in business and what is the background of the owner?

While a newer company may be just as dependable and trustworthy, you can’t undermine the benefits of dealing with a company with longevity. They will definitely have more experience with all situations that may arise and should come with plenty of references.

7. How will the company keep you informed of your pet’s status while you’re away?

Find out if the pet sitter assigned to your pet will send you a text, email or photo while you’re away. This shows they care and understand the uncertainty of leaving your furry family member at home.

8. How technologically advanced is the company?

This is important. In this day and age, we all expect the convenience of technology plus it can provide an added measure of security and just another way to assure that your pet is being taken care of. For example, does the company provide GPS tracking? With the click of a mouse, can you find out exactly what time your pet sitter arrived at your home and what route they walked your dog?

Choosing a pet sitter can seem like a daunting task but with these tips, it does no have to be. Take the time to do your research and you won’t be disappointed.