What Happens During A Trusty Tails Meet & Greet?

What happens during a trusty tails meet and greet-

Complimentary Meet & Greet at Your Home

The first thing that will happen after you sign up for our services (or even if you’re simply interested in them but want to chat with us before signing on) will be a meet and greet in your home at a time that’s convenient for you. Your first meet and greet is on us – that’s how excited we are to welcome you to our Trusty Tails family!


Introduction to Meet You & Your Pets

During this meeting, you’ll be introduced to your Trusty Tails team: most likely, this will be a member of management, your primary walker/sitter, and your secondary walker/sitter. Since this is the group of people who will be in and out of your home with your pet, we want to make sure that you’re comfortable with them. It’s important to us that you know who will be taking care of your fur baby!


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Discussion of Routines & Behaviors

You’ll take us through your pet’s regular routine, introduce us to their home and behaviors, and expand upon the information you’ve provided in your pet’s profile. This way, we can always be sure to provide exceptional care for you and your dog or cat (or rabbit, chinchilla, lizard…our sitters are open to all types of creatures, great and small). If they have special medical needs, feeding procedures, or any other habits you’d like us to be particularly aware of, this is a great time to bring them to light. Show us where leashes hang, kibble is kept, favorite hiding places, and anything else you think may be of use to your sitter. Don’t worry – our staff members aren’t shy and won’t hesitate to ask questions to better help them meet your pet’s needs. Please provide us with two tested, working sets of keys as well, including fobs or access cards, so that we can access your home while you’re away.


Answering Questions?

We’ll also be able to answer any queries you may have about our services and procedures, walk you through account setup, and give you the peace of mind you deserve to have, knowing that your pet will be loved and cared for as one of our own.  Our team is more than happy to provide you with more information on local trainers, groomers, vets and the like if you’re interested in that as well.

More than anything, we aim to end every meet and greet with all parties feeling content and prepared for what’s ahead. From there, sit back, relax, and wait for your first pet care journal to arrive in your inbox!


Contact Us

Interested in finding out more about Trusty Tails Pet Care and how we can help?  Call us at 201.446.1559 or contact us through our online form on our website.  You can also check out our FAQs and our Learning Center to find out more about how we operate.

What Is A Professional Pet Sitter?

Today we’re going to discuss what exactly a professional pet sitter is in this day and age as well as what they do. Having an understanding of what professional pet sitters do allows for establishing their important role, as well as separating them from a pet boarder or dog walker.  

what is a professional pet sitter

It’s no secret that there was once a time that “pet sitter” meant the 13 year girl who lives on your street and takes care of your dogs while you’re away. But with innovations in business and technology, the term “pet sitter” has taken on a whole new meaning.

The pet sitting industry in and of itself is worth upwards of 62.75 BILLION dollars, with 65% of U.S. households owning a pet. With numbers like those, it’s no wonder why companies dedicated exclusively to pet sitting are growing and thriving.


What Does A Professional Pet Sitter Do?

In short, a professional pet sitter is a person that comes to your home while you’re away to take care of your pets. The length of time is usually up to the company – as some companies charge per length of time while others offer “untimed” visits in that they stay for as long as it takes to get the job done.

While a pet sitter is at your home, they’ll complete tasks such as:

  • Feeding
  • Watering
  • Playtime, exercise, and walking (if requested)
  • Cleaning litter boxes and other pet waste.
  • Administering pet medication (if needed)
  • Light chores such as watering plants, getting the mail, and taking out trash.
  • Providing lots of love and snuggles.

It’s the overall goal of professional pet sitters to provide top quality care for your pets while they enjoy the comforts of home, as well as ensuring everything is okay with the client’s home itself.

How to hire a Pet Sitting and Dog Walking Company

Will I Get To Meet My Pet Sitter Beforehand?

While some pet sitting companies operate differently than others, most of the time you will get to meet your pet sitter before they care for your pets. This is for two reasons:

  1. To put the client’s mind at ease so they know who is coming into their home
  2. To allow the pet sitter to meet the pets beforehand to ensure everyone gets along as well as to get introduced to the pet’s routine

Pet sitting companies want you to trust them and feel at ease while you’re away, so most of the time there is a complimentary consultation offered when you book.


Why Should I Use A Professional Pet Sitter Over Other Pet Care Options?

There are a number of benefits to using a professional pet sitter over other pet care options such as non-professional pet sitters and pet boarders. Let’s break them down:

  • Pets experience reduced stress and are happier overall being at home than being somewhere else like a boarding facility or someone else’s home.
  • Exercise, diet, and playtime routines are uninterrupted – most pet sitters can come over at or close to normal routine times, whereas boarding facilities may feed all the animals at once at a time of their choosing.
  • No travel trauma for your pet by moving them from your home to somewhere else
  • No need to call an untrained person to watch your pet
  • Peace of mind knowing that a trained professional will be caring for your pet and watching over your home.

Lastly, it’s important to note that while professional sitters are not only trained, they are bonded and insured through their company. This means if any emergency arises with your pet, you will be covered. While emergencies rarely happen, they can and most certainly do occur.

Overall, the pet sitting industry is growing larger and larger everyday, and companies are constantly looking to improve their business and services as well as hire the best individuals they can find.  By hiring a professional pet sitter you’ll have complete peace of mind knowing that a qualified person is taking care of your pet and home while you enjoy time away.

Cat Sitting Vs. Cat Boarding

Cat Sitting Vs. Cat Boarding

What’s The Difference Between Cat Sitting And Cat Boarding?

To all my cat pet parents, this one’s for you! So, you’re about to go on vacation (woohoo!), but there’s one small problem.  Who’s going to take care of your cat while you’re away? And what TYPE of care will you need? Visits 3 times a day + a sleepover? Or maybe just one visit a day? Will your cat stay at your home or be boarded in a facility?  Today we’re going to break down cat sitting vs. cat boarding to help you quickly and easily figure out what type of cat care is best for you and your fur baby.

What Is Cat Sitting?

Cat Sitting, by definition, is “the act of caring for a cat in its own home while the owner is away.” So, whenever we talk about cat SITTING, this will always imply that the cat will be happy and tucked away in their own home versus in a facility. This is one of the largest distinctions between cat sitting and cat boarding.

What are the benefits?

Studies have shown that cats are happier and calmer when staying at-home in a familiar environment. Additionally, their daily routines can go uninterrupted, the risk of illness exposure is minimized, and there’s no travel trauma for your kitty.

What does a cat sitter actually do?

A cat sitter is going to be in and out of your home while you’re gone, so it’s important that you have a good understanding of their duties. A typical cat sitter will complete tasks such as feeding, watering, cleaning litter boxes, administering medications (if needed), and most importantly – providing lots of love and care!

So now that you know what a cat sitter does, you just have to decide how many times a day you would like them to visit your cat. Does your cat eat once, twice, or even three times a day? Is your cat more solitary or very attention-loving? Asking yourself these types of questions can help you decide how often a cat sitter should be coming over to give your cat love and care.

Trusty Tails Pet Care

What Is Cat Boarding?

Cat boarding is when you take your cat to a facility to stay while you’re away on a vacation. Think of it like a “cat hotel.” There will be other cats there, but your cat will get their own special room with all of their amenities like food, water, toys, etc.

What are the benefits of cat boarding?

Your cat will have round the clock, 24/7 care which they may not have with cat sitting. They’ll get lots of playtime and care with a multitude of caregivers while you’re away. Your cat will have their own private area to stay and relax as well.

What does a cat boarder do?

While your cat is boarded, they might have a number of different caregivers. These people will frequently check-in on your cat to ensure they are getting their meals, fresh water, and are in a happy mood. Some facilities might have a special play room where the cats can come out, walk around, and play with toys.

So now that you know what cat boarding is, you have to decide if 24/7 round-the-clock care is right for you and your cat. Ask yourself if your cat will be able to handle being in a new environment. Think about whether or not you’re comfortable with your cat having multiple caregivers, or prefer only one.

Comparing and contrasting the pros and cons of both cat sitting vs. cat boarding will ultimately help you make the best decision for your cat. You, as a cat owner, know your cat and their personality better than anyone. Only you will be able to make the best choice for your cat. But no matter which care option you choose, your cat will be so excited for you to return – as they prefer your love and care the most!

Have questions about hiring a professional cat sitter or cat boarder?

Download our free ebook today on How to Hire a Professional Pet Sitter or Dog Walker or Contact Us today.

The Problems With Hiring A Pet Sitter From An Online Directory

In this day and age there is an app for everything.  In the pet sitting industry we have a number of websites and apps dedicated to hiring freelance pet sitters such as Rover.com , DogVacay.com, and Care.com. Plus, many of these freelancers tend to be much cheaper than professional pet sitters. Sounds like a smoking deal, right?Well, we’re here to tell you that it may not be all it’s cracked up to be. Professional pet sitters still continue to have a number of advantages over freelancers.  Let’s talk about what the problems with hiring a dog walker from an online directory.

Lack Of Experience

An individual listed as dog walker from online directory most likely are not pet sitting as their career. For a professional pet sitter, yes, pet sitting is their career! This means a professional pet sitter day in and day out are working with pets from all walks of life and have most likely seen everything.

Professional pet sitters are a lot of the times trained in Pet First Aid and CPR, whereas a freelancer may not be.  A professional pet sitter will be experienced in administering medication and will know what to do in the event your pet needs veterinary care. They will also always have a backup solution in case of an emergency.

Freelancers may only have no or very little training.

Lack Of Commitment

Like I said before, most freelance pet sitters do pet sitting on the side for extra income, whereas pet sitting is the primary source of income for a professional pet sitter.

What does this mean? A freelance pet sitter may be tempted to blow off the job or not do their best work. They may rationalize this with thoughts that they don’t particularly NEED the job, or maybe they’ll have other conflicts that will take priority.

With a professional pet sitter, this is never the case. Professional pet sitters are committed because after all, this is their livelihood. They will not only be there for every single scheduled visit, but they will take the proper time and care to ensure gets everything that it may need.

Professional pet sitters are organized (in that your keys will always be safe and sound!), and are extremely dedicated to ensuring the satisfaction of both you and your pet.

Lack Of Availability

What happens if one day during the summer you want to take a spontaneous road trip but your pet sitter is unavailable. Now you’re on the hunt again to find somebody to take care of your pets – ugh!

With a professional pet sitting company, there will almost always be someone available to come care for your pets, even if it’s not your usual sitter. Professional pet sitting companies will usually have a staff of a number of qualified pet sitters that will be able to come on short notice.

The bottom line is that having a freelance pet sitter may not always be convenient, and can sometimes turn into more of a hassle than it’s worth.

They Might Not Have Enough (Or Any!) Insurance Coverage

It’s important to note that professional pet sitting companies are insured and bonded.  While freelance pet sitters may be covered under the website they are listed on, please understand that this insurance is very limited and most of the time, non-inclusive. It is quite rare that a freelance pet sitter will be covered under their own policy.  A professional pet sitting company will have top quality insurance, bonding, and workman’s compensation to put your mind at ease, should anything happen.

The Bottom Line

We understand that some pet owners are on a budget, which can make freelance pet sitters seem enticing and good enough. But, with your pet’s safety in mind and your home in mind, you just want to be aware of your options and understand the full picture.

Saving the couple extra bucks per day on a freelance pet sitter is not worth the ambiguity, potential inconvenience, and lack of piece of mind that can come with it. With a professional pet sitting company, they are dedicated to ensure that your pet sitting needs are taken care of in the smoothest way possible. And they will always be there when you need them.

Have Questions About Hiring A Professional Pet Sitter?

Download our ebook below on How To Hire A Professional Pet Sitting & Dog Walking Company, call us at 201.232.9435 or contact us through our online form.

In Home Pet Sitting vs. Boarding in a Kennel

Have you been thinking about that Bahamian Cruise? Or maybe backpacking across Europe? You might be hesitating because you don’t know what to do with Milo and Mitsy while you’re gone.  In this article, we list out some advantages and disadvantages of in-home pet sitting vs boarding in a kennel.

pet sitting vs. boarding

Advantages Of Boarding At A Kennel?

  •  It’s a secure environment that has medically trained staff on hand for most of the day.
  • Your pet will most likely be fed, walked and exercised at designated times.
  • It’s a cost conscious option.
  • No one is coming and going from your home while you are away.

 Disadvantages Of Boarding At A Kennel?

  • Your pet is crated all day except for potty breaks and possibly a short amount of play time.
  • Your pet will most likely be alone from 7pm til 7am in most kennel environments.
  • Your pet will not receive individualized attention.
  • It can cause undue stress to your pet.
  • Kennels can be breeding grounds for diseases that are not fully protected by immunization.
  • Your pet is required to have additional vaccines that you might not have considered.
  • No one is watching your home while you are away.

What Happens When You Use A Professional Pet Sitter In-Your-Home?

  • Personalized attention from a passionate pet loving sitter.
  • Services are tailored to meet the needs of you and your pet. This includes: meal time, snack time, play time, and snuggle time.
  • Visits with your pet can be once a day or multiple times a day. Sleepover visits can be provided too — meaning around the clock care.
  • Service follows your pet’s routine, not the pet sitter’s.
  • Your pet gets to stay in the comfort of his own home where the sights and sounds are soothing not stressful.
  • Your pet is not exposed to disease or other animals that may be aggressive or dangerous.
  • Your pet gets to roam his house freely or be crated in his OWN den not a crate in a crowded noisy environment.
  • GPS tracking with Pet Check Technology! You know exactly where, when and how long your pet is being cared for and walked.
  • Email alerts each time your pet sitter arrives and departs from your home.  In this day and age, you can never be too safe

Need Help Deciding Which Option Is Right For You?

We’d be happy to answer any of your questions about in-home pet care and our overnight pet care and pet sitting options.  Give us a ring at 201.446.1559 or reach out through our contact us form.

Trusty Tails Cancellation Policy Explained

Let’s face it! Things happen.  No one likes to pay for something they’re not going to use.  We get it. We really do.  However, we’re trying to employ great staff to love and care for your animals and sometimes this means you have to pay for a last minute cancellation.  In order to provide the absolute best care to our clients, keep our team members happy & productive, and ensure our office is operating as efficiently as possible, we have implemented a Trusty Tails Pet Care Cancellation Policy on all appointments.  Here we explain why.

What Is The Trusty Tails Pet Care Cancellation Policy?

Our Cancellation Policy can be viewed upon registration, in your online account, as well as in our Frequently Asked Questions section of our website.

Why Do We Enforce A Cancellation Policy?

  • Our team members very much rely on the income from your schedule appointments. If a client cancels last minute on a staff, it is very unlikely that we, the office, will be able to find another appointment to fill in the slot on their schedule that you no longer need.  This means our staff won’t get paid.
  • By guaranteeing staff regular appointments and a steady income we are able to attract the best pet care professionals to work for Trusty Tails. We do not settle for unprofessional or inexperienced dog walkers and cat sitters. We believe our clients deserve the best!
  • By having cancellation policy, the office is able to focus on handling your calls and emails to the best of our ability. This policy further reduces the volume of time spent concerning late cancellations and allows us to better serve you because when you follow our cancellation policy, you are able to cancel online in the system on your own very easily and it automatically informs our staff once approved.  Last minute cancellations mean the office has to take time to reorganize your schedule and notify the staff.

We believe this policy acts is in the best interests of clients, furry and human, as well as our Trusty Tails team members!   As always, thank you for choosing Trusty Tails!

Have Questions About Our Cancellation Policy?  Have Other Questions Regarding Your Pet Care Needs?

Call Us at 201.446.1559 or Contact Us through our website.

Should I Bring My Dog With Me on Vacation?

should I bring my dog on vacation with me-

Trying to decide whether or not to bring your dog with you on vacation?

You may be tempted to bring your pooch along with you on vacation, but here’s the thing. If you are planning on going out and exploring the town, as you would probably do on your vacation, keeping your dog cooped up in a hotel room all day long can cause undue stress for your pup. But kennels are expensive, and just as stressful. You certainly can’t leave your dog alone, but her own environment would be the best option. Somewhere she’s sure to be comfortable.

If you do decide to take your pet with you, here an article on “How To Ensure Your Pet Has A Happy Vacation“.

Leaving your dog at home might sound ridiculous and expensive to you, especially if your dog has had problems with separation anxiety in the past. But, if you ask the right questions and make the proper arrangements, leaving your dog at home while you are on vacation can be affordable, safe, and comfortable for both you and your dog.  Read Our article on “How Much Does A Pet Sitter / Dog Walker Cost?”

Finding the Right Caregiver for Your Pooch

When looking for the right dog sitter, do your research. Will she be able to provide your dog the care she needs? Can she cater to any special needs your dog has? Does her schedule cooperate with your dogs’? Is she reliable and trustworthy? Local?

Sure, you could enlist your neighbors, friends, and family to care for your dog while you’re away. They could provide her with all the basics, taking shifts. But this method is a little chaotic and could cause stress for both you and your dog. Finding a sitter should be a priority.

Ask around for recommendations from people you trust. Check online, and be sure to read reviews. Inquire about her experience, training, and qualifications. Check that she has a backup in case she becomes ill or has car trouble. Make sure she is specific about fees, and provides a written statement that spells everything out. Speak with your sitter one-on-one about your pet’s needs, and definitely take her contact information, so you can stay in touch while you are away.

Prepare Your Home for Your Absence

Make sure the temperature of your home is comfortable for your pet. The sitter will be able to monitor this for you. Put away anything that your doggy might get into while you are away. Leave a list of contact information, including your vet’s number for the sitter. You will also want to leave your sitter with lots of information about your pet’s daily routine. Talk to her beforehand, but also leave a detailed note that she can refer to. To make sure your dog is completely comfortable, make sure everything stays consistent: the same meal times, treat times, walking habits, etc.

Download Our Free Checklist On How To Prepare For A Pet Sitter.

Leaving your dog at home while you are on vacation may seem daunting, but in the long run, you will thank yourself for taking the time and care to ensure both your own peace of mind, and your dog’s comfort.  Here at Trusty Tails, we do all the hard work for you which in turn will leave you guilt free and ready to enjoy your vacation. Your dog will have so much fun, he will feel like he’s on his very own vacation!

Have Questions About Hiring A Pet Sitter?

Give us a ring at 201.466.1559 or contact us on our website today.

10 Reasons Pets Love Trusty Tails Pet Sitters

“Last week my sitter noticed the smell of gas and realized I had jumped up to the stove and turned the knob on.  She immediately turned it off and opened the screened windows to air out the apartment and made sure I was safe.”

“My sitter turns on the faucet for me so I can drink fresh water.”

“My sitter knows I hide in the bathtub during a thunderstorm and is able to find and comfort me.”

“My walker never stuffs me in a car and drives me around. We always have nice walks around town.”

“My walker always wipes my feet when I get home from a long walk.”


“My sitter always sweeps up the litter that I tracked on the floor and ensures my space is perfectly tidy.”

“My sitter dries me off after our walks in the rain so I don’t get my human’s couch all wet.”

“My walker knows to give me my favorite treat after my walk, my stuffed kong with carrots and peanut butter, yummy!”

“My walker knows to turn on the lights after my walk when it starts to get dark earlier so I am not left in the dark until my parents get home.

“Even though I may hide a lot, when I hear the door open I feel relaxed and don’t need to stress about making sure I have fresh water,  food,  a clean litter box and some playtime if I am up to it. I also love that my sitter talks to me.”


Why Hire a Professional Cat Sitter?

Choose a Professional Pet Sitter for Your Cat – It’s the Best and Only Choice!

Have you ever been away from your house, and woken up in the middle of the night in a panic not knowing where you are or how you got there? This feeling may only last for a few seconds but those seconds are terrifying and confusing. What makes you think that our cats are any different than we are?

When we go away for a weekend or longer and board our cats in a facility, we not only create this scenario for them, but their panic lasts longer than a few seconds. Cats are very aware of their surroundings. When they are taken from their familiar habitat and thrust into unknown territory, their little worlds are flipped upside down. Not only do they not know where they are, they don’t know where YOU are.

What’s the solution to this problem? Hire an in home pet sitter, a professional pet sitter at that! A professional pet sitter who takes care of your cat provides him with many benefits!

Your cat’s routine is not disturbed at all. He can stay in his own home, lie in his favorite sun drenched window, and play with his favorite toys and cat nip. The care given by a professional pet sitter goes above and beyond what any boarding facility can provide. Your pet sitter will provide fresh food and water, scoop the litter box, brush your cat and give him lots of love and one-on-one play time! Your pet sitter will come once or twice a day…365 days a year! Professional pet sitters have no black out days!!

A professional pet sitter helps your cat while you are away but a professional in-home pet sitter will put you at ease knowing that your furry family member is safe at home. A total pet care company like Trusty Tails will keep you updated with emails, texts and even a photo or two to show you the wonderful care your cat is receiving while you are away! You’ll also be happy to know that your pet sitter can give your home that lived in appearance which is an added measure of security and safety. Making the choice to allow an in-home pet sitter to care for your cat while you are away may be one of the best ways to show your feline exactly how much you love him! Contact Trusty Tails Pet Care to set up your complimentary consultation today!


How to Help Your Dog Have a Happy Vacation

Deciding what to do with your beloved dog when you go on vacation isn’t easy. Sometimes it’s obvious that they can’t come with you, and you need someone to look after them. But often you know that your dog would love the vacation just as much as you will, and you won’t enjoy it if you leave them behind. Whether you take them camping, or you find a pet-friendly hotel, you need to get your pooch ready for both the travel and the vacation itself. If you want to take them along, you need to keep them happy. From making them comfortable for the journey to ensuring they get plenty of love and attention while you’re away, don’t forget to do these things before you leave.

Visit the Vet

One of the first things you can do for your dog before you go away is make an appointment with your vet. You can make sure that they’re healthy and able to travel, as well as up to date with any necessary treatments. Take the opportunity to renew their flea and worm treatments, make sure their vaccinations are current and check their general health. Flea treatment for dogs is especially important if you’re going away in the summer. If you’re going abroad, you may need to have the correct travel documents. You might also consider having your dog microchipped if he isn’t already.


Photo Credit: James Oakley

Make Transport Arrangements

Traveling can be the hardest part of going on vacation with your dog. Whether you’re driving, flying, taking the plane or something else, you need to make them comfortable. Decide how it will be best to keep them happy during the journey, as well as safe. You may require a traveling crate for them, as well as food and water you can take along for the ride. It’s important to make sure they aren’t too hot or cold, and you might also consider breaks so they can stretch their legs and go to the toilet.

Get Everything Ready at the Other End

You need to know that everything will be suitable for your dog once you arrive at your temporary home. Whether it’s a campsite, a hotel or a rented apartment, check the rules about dogs first and foremost. Once you know that your pooch is welcome and what services will be provided for them, you can relax a little. As well as checking out the accommodation, you could also look for a nearby vet in case there are any emergencies.

Plan a Dog-friendly Vacation Schedule

You’ll need to dedicate plenty of time for your dog while you’re away. You might want to have a night on your own, but make sure your dog will be comfortable while you’re out. Don’t forget they’ll still need to stick to their walking and feeding schedule, so look for places you can take them. If you’re on an active holiday, consider how much energy your dog has so you don’t tire them out too much.

If you want to take your dog on vacation, make sure it’s as fun for them as it is for you. Keep them in mind as you organize everything so that they’ll be happy and healthy.

HereUp.com also provides a great check list on How to Travel with Your Dog without Going Insane!

Why Do Dogs Howl?

No matter where you live, you have certainly heard the unmistakable sound of dogs howling – RAOOOOOOOOUL! Plenty of movies portray talking dogs howling to communicate with each other. But what is the real reason that dogs howl? Are they trying to communicate with their owners or sending some signals to their companions? Or is it simply a genetic remnant of their wolf ancestry? While there is no certain reason for why dogs howl, however researchers have come up with some factors that make dogs howl. Here are some interesting reasons.

Community Organizing & Home Beacon

In the wild, feral dogs howl in order to bring scouts back after a hunt. They remain behind to howl and guide other dogs about the location of their base. Dogs howling acts as a vocal homing beacon, letting far-roaming scout dogs know where their original pack is. Pet dog howling at home can be a similar expression, especially if they are left alone all day. Dogs howl to beckon their loved ones back home.

Boundary Demarcation & Defense Mechanism

Dogs howl to signal other dogs that the area they are entering has been already occupied. Howling dogs alert their community about the encroachment and changing circumstances. In such a situation, it acts as a defense mechanism, warding off trespassers and ensuring the safety of the territory and other dogs in the pack. In a domestic setting, like your home, dogs howl for various reasons, including if they saw some stranger entering the house or a new car pulls up in the driveway.

Attract Attention

A howling dog may simply want attention. Domesticated dogs like having the attention of their owners. They howl to express their separation anxiety, particularly if left unattended for extended periods of time. Dogs that don’t have sufficient toys to play or entertain them in your absence get sad and depressed. If you pay attention to your dog when it howls, chances are it will learn to do it for gaining your attention time and again.

Illness & Pain

Howling can also indicate that your dog is sick or hurt. Dogs howl to vocalize pain. For example, our pet sitting team often notice dogs howling at various frequencies to signify some physical pain. If you notice your dog howling continuously for no apparent reason, it is advised to take it to a veterinarian so that you can figure out the unseen illness or injury.

Sound Response

Dogs also howl in response to certain sounds, including an ambulance or police siren. In such situation, the howling usually stops when the sound stops. Desensitization and counter conditioning are two common treatments for excessive howling related to fear, anxiety, phobias and aggression. While there isn’t any certain reason why specific sounds trigger the dog howling. Maybe they are trying to imitate such noises or just responding to them.

Other Reasons Why Dogs Howl

Loneliness is a major reason dogs howl. But, sometimes, when a certain music is played or you start signing at the piano, your dog may want to join you. After all, the dog is a part of your family and should be able to join the fun. Howling can also be a sign of happiness and joy. It may seem mysterious to you, but it’s your dog’s way of communicating with their environment.

If you want to gain more information about why your dog howls more than usual, consult your veterinarian.

10 Interview Questions to Ask a Pet Sitting Company

You’ve just decided to hire a pet sitter. Before I decided to be a pet sitter, I was once in your shoes. I worked long hours in a corporate job and felt totally guilty about living my dog behind—I completely understand the anxiety that goes with it all.

What’s Next?

You want to ensure your pet sitter is worth their weight in gold! How do you do this? I recommend you do your research and interview to find the right fit for you and your pet.

  1. What is your hiring and training process and do you do background checks for criminal history?
  2. What happens if my sitter becomes ill? Is there a backup plan?
  3. Will you provide a written service contract spelling out services and fees?
  4. Can you provide me with phone numbers of other clients who have agreed to serve as references?
  5. Do you provide regular office hours? How quickly do you return emails and phone calls?
  6. Can you provide written proof of commercial liability insurance (to cover accidents and negligence) and bonding (to protect against theft by a pet sitter or her employees)?
  7. How much notice do you need to schedule a service?
  8. How long are the visits or walks?
  9. What occurs during a dog walk / pet visit / overnight stay?
  10. What are terms of payment and do you accept credit cards?

Make sure all your questions are answered thoroughly and to your satisfaction. After all, your pets are precious and you deserve peace of mind knowing they are cared for properly.

Our Core Values for Dog Walking and Pet Sitting

We care about You, the client.  That is why we have our core values written out for all to read.    What core values are important for your pet sitter or dog walker to have?

1. We Must Be Trusty Dog Walkers and Pet Sitters

As Trusty Tails pet care professionals we are hardworking, responsible and honest. We have integrity. We never lie, cheat or steal. We always get the job done, no matter how much it takes. We are not clock-watchers when it comes to our jobs. We are always on time. We always give more than what is expected of us.

2. We Must Love The Pets

As Trusty Tails pet care professionals and animal lovers we take pride in our work. Because to us it’s not just a job, caring for animals is our passion. We always make sure that the animals in our care are always happy, healthy, and safe. As the best dog walkers in town, we always go that extra mile and make sure our pet clients receive plenty of exercise, play and of course love!

3. Clients Must Love Us

As Trusty Tails pet care professionals we realize caring for pets is only half the job and that our human clients are just as important.  We follow their instructions to a T.  As Trusty Tails care providers, we are famous for our fun, detailed notes we leave after our visits.  We always make sure to consistently leave detailed, loving notes for our clients and send them photos occasionally.

4. We Must Be all Buddies and Work as a Team.

As Trusty Tails pet care professionals we are part of a family. Although we don’t see our co-workers and managers on a daily basis we make sure to share our adventures and communicate on a regular basis. We are wolves, that despite always being on the prowl alone belong to the Trusty Tails wolf pack. We greet each other when we see our Trusty pals. We help each other out. Whether it’s covering for each other’s appointments when unexpected emergencies arise or sharing knowledge or advice. As Trusty Tails employees, we promise to always be a friend to our Trusty Tails family, furry and non-furry alike.   This ensures we provide the best care possible to our Trusty Tails clients — who are the center of our family!

How a good pet care guide keeps the vet away?

How a good pet care guide keeps the vet away?

Regular vet visits can be unhealthy for your pocket. And it definitely means that your pet’s lifestyle needs to change and shift towards a more healthy routine. You being its owner have all the responsibility for your pet’s well-being. You can hire a dog walker NJ to get your pet in shape despite a busy schedule.

So, here is a guide that will help keep the vets away and also teach you essential elements of pet’s health maintenance.

Regular Exams are Vital

You don’t have to wait to visit a vet. Yes it is contrary to the title but a precautionary visit can definitely prevent emergency visits. A toothache or arthritis can be spotted well ahead of time. When you catch problems early, you can take preventive steps. Regular exams are a must to keep pets healthy especially when it comes to dental health, vaccinations, parasites etc.

Spay and Neuter Your Pets

USA’s pet shelters are filled with approximately 8 to 10 million pets. Some are homeless and some are abandoned. This lowers the standard of pet healthcare and also puts additional burden on vet industry. Spay and neuter prevents your pets from many diseases and prevents abnormal behavior. The risk of pet cancer is reduced substantially in spayed and neutered pets.

Prevent Parasites

Fleas on your pet can lead to hair loss, infection and irritated skin. They can be easily spotted with a visual inspection. Fleas are an initial sign that your pet may be exposed to serious parasites. Tapeworm and heartworm represent serious parasite infection and can be prevented early on with flea detection. Professional dog walker know how to keep pets away from parasites during their outing.


Clear and bright eyes represent healthy pet. On the other hand, redness, runniness and soreness can indicate some underlying health concern. If the pet shies away from light or if it bumps into objects, the reason could be an eye disease.


A healthy pet nose has no crusting and mostly black in color. But if you notice constantly running nose or thick discharges, it’s always worth considering a vet visit as delay can only worsen the matter.


Dogs with bad breath can not only mean foul smell but it can also mean a potential health hazard. Consistent bad breath can indicate a kidney or digestive tract problem. Excessive tartar, plaque or bacterial growth in the mouth can also indicate gum diseases. Pet’s teeth color should be creamy white with no visible tartar. Pink color of gums indicate healthy gums. Excessive salivation, reluctance to eat, bad breath or dripping food means ill health. Invest in a good pet toothpaste and toothbrush.

Skin & Coat

The color of the skin and fur should be typical to your pet’s breed. And aberration can signify a health issue. The pigments common to the breed are acceptable. There should not be any scaling, broken hairs, fleas, dandruff, crusting or spots on the fur. Shiny and thick coat means the dog is in pristine health condition. Regular grooming also keeps health issues at bay. A well qualified dog sitter NJ knows how to detect abnormalities in pet skin or coat.

There are plenty of pet health care tips that are specific to your pet and its breed. Cage free dog boarding might be suitable but requires more attention. Make sure that you have a little knowledge about your pet’s health concerns and avoid emergency vet visits.

Top 10 Characteristics of a Professional Dog Walker or Pet Sitter

Have you done your research on the pet care company that you’re about to hire to walk your dog each day?  Here are 10 Characteristics to consider when hiring a dog walker or pet sitter.

Trusty Tails Dog Walking Company Hoboken, NJ New Jersey Pet Care, Cage free Boarding, Dog Day Care. Pet Care Service.

1. A Professional Runs a Legitimate Business.

These days, anyone can say they are a dog walker, but a Professional Dog Walker  and Pet Sitter is running a real business.  A professional dog walking company running a legitimate business should have:

  • A website
  • Be a registered business with the government
  • An Employer Identification Number (EIN)
  • Be able to provide information on who works for them
  • Plenty of references from current and previous clientele
  • Their contact information listed publicly as a business
  • A proper billing and account management system in place to store your account records and information on your home, your pet and pet care needs

2. A Professional Hires Employees.

Do you know what the difference is between an Employee and an Independent Contractor?  Do you know what it means to you?

When a company hires a Independent Contractor (IC’s), they are farming work out to other pet sitters and dog walkers that run their own smaller pet sitting business. IC’s  have their own policies and procedures for things and the company has little control over their staff and how they operate.

When a company hires Employees, the company is offering higher accountability to their clients and their pets.  With employees, a company is able to screen, background check, and train their staff with proper policies, procedures and company core values in order to provide your pet with the best care possible.

3. A Professional has Workman’s Compensation.

Do you understand the importance of Workman’s Compensation and how a dog walker or pet sitter’s injury could affect you?   A professional dog walking or pet sitting company ensures that each of their staff are properly covered with Workman’s Compensation, so that in case of an emergency, the injured staff can receive proper medical care.

Did you know that if your dog walker or pet sitter is not covered with Workman’s Compensation and is seriously injured while walking your dog or caring for your pet,  you could be liable for medical bills, lost income, or even lawsuits that may occur as a result of an injury.  How scary is that?

4. A Professional is Fully Insured and Bonded.

You’ve probably heard the lingo “Fully Insured and Bonded”, but what does it mean anyway?  When a professional dog walker or pet sitter says they are “Fully Insured and Bonded”, they are telling you your pets, keys, and property are all covered.  Insurance and Bonding covers:

  • If your dog bites someone or another pet while out and about with the dog walker
  • If a pet sitter looses your keys and your home needs locks
  • Property damage, should it occur
  • If you pet needs veterinary care due to an accident

5. A Professional Can Provide References and Testimonials.

You shouldn’t have to dig hard for references and testimonials from the company.  A professional should be able to provide you with references from current and previous clients.  They should also be able to provide you with various testimonials.  Perhaps you can find them on Yelp!, Facebook, Google+ or even their own website.

Montclair, Glen Ridge, Pet Sitter, Dog Walker

6. A Professional Communicates with their Customers.

You shouldn’t have to wonder whether or not your pet was cared for properly.  Trusty Tails Pet Care uses Precise Pet Care for all scheduling and communications between sitter and customer.  Trusty Tails staff are equipped technology that that provides you with a verified GPS map of the walker/sitter’s arrival and departure.  A professional business should also have clear business hours, answer the phone and respond to email to your emails in a timely manner.

7.  A Professional Has a Backup Plan.

Let’s face it, things happen.  Blizzards happen. People get sick.  Public transportation can be delayed.  A car can break down.  Relatives pass away.  A professional dog walker or pet sitter has a plan in place when these things happen so your pet receives the proper care she needs and your dog still gets his walk on time.

8. A Professional Offers Excellent Customer Service.

A professional pet care company is there to help and make your life easier and your pet’s life happier when you can’t be there.

9. A Professional Pays Taxes to the State and Federal Government.

Let’s face it, no one likes to pay taxes, but a professional dog walker does things “on the record”, has an EIN number and pays their taxes  responsibly to the ‘big guy’ just like every other legitimate business.

10. A Professional is Responsible and has a True Passion for Animals.

And finally, we can’t forget the importance of responsibility and the love of animals.  A Professional has a Proven Track Record of Responsibility.  How long have they been in business?  Trusty Tails Pet Care is well-established and has proven their true love of animals since 2006.

Who would you trust your fur kids with a professional dog walker or a hobby pet sitter?

Helpful Read: Is it Safe to Hire a Pet Sitter from Craigs List? 5 Things to Consider.



Does My Cat Need a Sitter?

Whether you are planning a trip or work long hours, you might be wondering “Does my cat REALLY need a cat sitter?” The simple answer is yes, but  cats are not so simple creatures. Cats are creatures of habit that are hyper-sensitive to their surroundings and the world around them. To remove them from their home environment and place them in a boarding facility can wreck havoc on their nerves as well as be the catalyst for stress-related health problems.

does my cat need a sitter

So your next thought might be “Can’t I just pay the neighbor kid to come in?” The answer to that is a resounding NO! You should always leave your pet in the care of a trusted professional.  A professional pet sitter knows exactly what your pet needs and is contracted to meet the needs of your cat. Enlisting the services of a trusted pet sitter will not only serve to keep your cat in his home, surrounded by the familiar smells, toys and cozy spots but it will also bring you peace of mind that your cat’s needs are being met and that he is safe. What are those needs?

Cats need exercise and lots of it.

Your cat has a physical adaptation to sleep a lot. Why? To conserve energy needed to hunt down his prey. Well, domesticated cats still have this adaptation, but we have taken out the need for him to hunt for his dinner. However, he still needs to exercise to fulfill the prey instinct, which is also an adaptation from his days in the wild. Your cat was built to move! Lack of exercise may result in obesity and other fatal health issues.

Cats need Mental Stimulation.

Remember, in our post Top Cat Toys to Leave for Your Pet Sitter we gave some great ideas for keeping your cat engaged and exercised but why? Leaving your cat alone for long hours or days at a time can be detrimental to not only his physical healthy but his mental health and can result in health problems and undesirable behaviors. Some characteristics of an under stimulated cat can include: over or under eating, self-mutilation, anxiety, over grooming, and aggression!

does my cat need a sitter

Cats need supervision.

Many people share the misconception that cats sleep all the time and are self sufficient so they don’t need supervision. While cats are slightly more independent than dogs and seemingly aloof, lone creatures, they should not be left to fend for themselves. Anything could go wrong. The cat could get sick or as boredom sets in, his curiosity may get the best of him causing him to get stuck somewhere…in a closet, on top of the refrigerator or even worse if he’s an outdoor cat.

So, your aloof king of the castle needs all of the above needs to be met. Why is this important? Quite simply, meeting your cat’s needs is an expression of love. Cats need love too – and NOT just in the form of a belly rub or a couple of pats on his furry dome, although we encourage that too and your pet sitter will be eager to help with that need too!

How to Choose a Pet Sitter

How to Choose a Pet Sitter

You have just decided to hire a pet sitter. You might be thinking “What next?” Here at Trusty Tails, we encourage you to do your research before you hire a pet sitter. We have compiled a list of some questions and important things to factor in as you’re considering who might be the best sitter to carry the responsibility of caring for your pets while you’re away.

1. Does the company have employees or independent contractors or is the person a hobby sitter? 

An independent contract may be a less expensive option however, use caution. A professional pet sitting company that is licensed, bonded and insured with employees, provides more security for you, your home and most importantly, your pet. The company owner should be easily accessible by phone and email. They should also have a company website and be searchable on the internet.

2. Does the pet sitting company have back-up plans in the event of an emergency.

In fact, they will have a back-up plan for the back-up plan. They will leave no stone unturned. They will discuss with you, in detail, exactly how they handle emergencies. Be prepared to ask many questions during your consultation. Who will come visit your pet if something happens to them?  What do they do during a blizzard?  Will they still visit your pet?  I know several companies in town that just canceled their visits due to weather.

3. Is there a contract or binding agreement involved?

You should always have something in writing that outlines what services will be provided and when as well as the costs associated.. This allows both you and your pet sitter to be on the same page with what is required by you and your pet as well as what they guarantee to provide.

4. Is there a free consultation?

Any reputable pet sitter will be eager to help you find the best fit for your pets. They will come out, meet your pets and eagerly answer all of your questions.

5. What is the company’s process for background checks and screening?

Do you really want this person in your home and with your pet?  Who are they really giving your keys to?  All employees of any professional company are screened and given a background check. This is especially important when you trusting someone with access to your home and your loving pets. When staff are background checked, there is an added layer of safety and security.

6. How long has the company been in business and what is the background of the owner?

While a newer company may be just as dependable and trustworthy, you can’t undermine the benefits of dealing with a company with longevity. They will definitely have more experience with all situations that may arise and should come with plenty of references.

7. How will the company keep you informed of your pet’s status while you’re away?

Find out if the pet sitter assigned to your pet will send you a text, email or photo while you’re away. This shows they care and understand the uncertainty of leaving your furry family member at home.

8. How technologically advanced is the company?

This is important. In this day and age, we all expect the convenience of technology plus it can provide an added measure of security and just another way to assure that your pet is being taken care of. For example, does the company provide GPS tracking? With the click of a mouse, can you find out exactly what time your pet sitter arrived at your home and what route they walked your dog?

Choosing a pet sitter can seem like a daunting task but with these tips, it does no have to be. Take the time to do your research and you won’t be disappointed.

Why Choose a Professional Pet Sitter?

Why Choose a Professional Pet Sitter?

Have you ever been away from your house, and woken up in the middle of the night in a panic not knowing where you are or how you got there? This feeling may only last for a few seconds, but those seconds are terrifying and confusing. What makes you think that our cats are any different than we are?

When we go away for a weekend or longer and board our cats in a facility, we not only create this scenario for them, but their panic lasts longer than a few seconds. Cars are very aware of their surroundings. When they are taken from their familiar habitat and thrust into unknown territory, their little worlds are flipped upside down! Not only do they not know where they are, they don’t know where YOU are.

What’s the solution to this problem? Hire an in home pet sitter, a professional pet sitter for your cat! A professional pet sitter who takes care of your cat and provides him with many benefits!

  1. Your cat’s routine is not disturbed at all.
  2. He can stay in his own home, lie in his favorite sun drenched window, and play with his favorite toys and cat nip.
  3. The care given by a professional pet sitter goes above and beyond what any boarding facility can provide.
  4. Your pet sitter will provide fresh food and water, scoop the litter box, brush your cat and give him lots of love and one on one play time!
  5. Your pet sitter will come 1-3 times per day and can even stay overnight…..365 days out of the year! A professional pet sitter for your cat offers no black out days.
  6. A professional pet sitter will put you at ease knowing that your furry family member is safe at home. A professional pet care company, such as Trusty Tails, will keep you updated with emails, texts and even a photo or two to show you the wonderful care your cat is receiving while you are away!
  7. You’ll also be happy to know that your pet sitter can give your home that lived in appearance which is an added measure of security and safety. Making the choice to allow an in-home pet sitter to care for your cat while you are away may be one of the best ways to show your feline exactly how much you love him!

Call Trusty Tails Pet Care to set up your complimentary consultation today!

Helpful Read:  The Hazards of Asking a Friend to Pet Sit.

Top 10 Things to Consider When Choosing a Dog Walker

Top Cat Toys to Leave Out for Your Trusty Tails Pet Sitter

Some people say that cats are lazy and they only need a pet sitter to come in and feed the little fur ball. That is a common misconception! It is true that cats sleep a lot. This is a natural behavior adapted from their days as wild cats. They sleep to preserve their energy for hunting prey but now they have no prey, or so it seems. Cats need to exercise to fulfill that natural instinct to hunt. You can help your cat fulfill this need by setting aside dedicated playtime each day. Read on to learn about a few toys that will engage your cat and keep him on the move!


  1. DVDs– What? DVDs are not toys! You might be thinking this and well, you’re right. However, there are DVDs that are made with your kitty in mind. These DVDs can provide visual entertainment that will keep your cat engaged. They feature chirping birds and other animals. It is a feast for your cat’s eyes! He’ll thank you for it!
  2. Dangling Toys – Any toy, especially those wrapped in feathers and fur, attached to a long stick and string can provide a great time for all. This kind of toy is so intriguing for cats. As you twirl it around your cat will jump, pounce and paw at the toy bringing out that natural instinct to get his prey!
  3. Laser Pointer – A laser pointer will keep your cat running back and forth trying to catch that beam of light. He’s sure to get completely tuckered out! Just be sure the person pointing the laser knows not to point it directly into kitty’s eyes. That’s dangerous!
  4. Crinkle balls – Cats sure do love the crinkle sound of foil. You can buy these at any pet store.  Your cat will chase this on his own but you or your pet sitter might want to stick around in case it rolls under the china cabinet.
  5. Cat Cubes– Cats love to hid, especially when they’re gearing up to pounce on their prey! Your cat will love being inside the cube as you tape the outside or drag your finger along. It will tease him and he’ll get to act out his dream come true of preparing for an attack! Tossing a toy or dangling something in front of the entrance of the cube will definitely intrigue the cat.
  6. Mice-Toy mice are fantastic attention-getters. They’re similar to the dangling toys and crinkle balls. It just depends on your cats preference. These toy mice also come wrapped in feathers, fur, felt and sometimes have cat nip inside which will certainly double your cat’s pleasure but keep note, cat nip may cause your cat to get over excited or even agitated.
  7. For the cost conscious pet parent – You can make some of these toys at home. Get creative! Some cats prefer the homemade toys opposed to the store bought. Have you ever seen a cat inside of a brown paper bag or a box? Give it a try! Also, most people have string and tin foil at home in their cupboards. Make your own crinkle ball or dangling toy! A simple string being trailed across the floor will give your cat many minutes of kitty exercise and enjoyment.

As with all toys, supervise your cat and make sure any toy you leave out while you’re gone is completely safe. You’d be surprised at what your cat could do with a simple toy. If you have any questions about what toys to leave out for the pet sitter or even what toys you should use, give us a call at Trusty Tails!

What’s your cat’s favorite toy? Comment below and let us know!